Frequently asked questions


If you have any questions...
Piscina junto al mar
Check-in is available from 2.00 pm, and check-out is until 12.00 pm.
Yes, subject to availability and a possible additional charge.
Yes, at any time and at no additional cost. We offer a luggage storage service available 24 hours a day.
Yes, depending on the type of rate booked (flexible or non-refundable). This will also determine whether the cancellation is free of charge or not.
Yes, in the same building. It costs €15 per day, with 24-hour access. The car park has direct access to the hotel, and availability is limited, so please check with reception.
We accept credit and debit cards, bank transfer, online payment, and payment at reception.
Yes, our reception is open 24 hours a day.
Yes, we offer a buffet-style breakfast. It is served from 8.00 am to 10.30 am and includes a carefully selected range of sweet and savoury items, assorted bakery products, fresh fruit, cereals, and hot and cold drinks. Gluten-free and/or vegetarian options are available on request.
No, smoking is prohibited throughout the hotel.